Interim Solution to Sustainable Solution for McGrathNicol

The Problem

With the resignation of their Payroll Manager, the firm’s sole payroll employee, McGrathNicol found themselves with a matter of weeks to find an alternative solution to ensure payroll processing could continue seamlessly after their Payroll Manager left.

With the short term in mind, McGrathNicol were looking to ensure continuity of their fortnightly, manual and monthly payments while looking for a replacement employee. They were also looking to de-risk the key person risk within their existing payroll function.

Without an in-house back-up, McGrathNicol were facing the possibility that Payroll would have fallen to key senior finance team members (who are not payroll specialists), disrupting normal operations and adding risk to payroll.

The solution

While considering the risk of outsourcing for the firm (loss of control and loss of system knowledge if processing was moved to an external provider), McGrathNicol considered the key person risk and how this could be mitigated by an outsource arrangement and the intermediate risk of not paying staff on time and accurately.

NLC Payroll +MORE initially stepped in to provide short term payroll processing after their Payroll Manager’s departure, working with directions from their finance team. It was a seamless transition with no interruption to employees and what started as a short term support plan has turned into a long-term solution.

Outside of the outsourced payroll function, NLC Payroll +MORE have provided McGrathNicol with data cleansing ranging from bulk address uploads, change in employee ID’s (both in PayGlobal and their Super Pay Portal) and improved reporting from their payroll system. NLC Payroll +MORE also prepare and upload their monthly superannuation.

The benefits of outsourcing to NLC Payroll +MORE

NLC Payroll +MORE have provided McGrathNicol with continuity, reliability and a great team of consistent NLC Payroll +MORE employees who know the firms quirks and provide a great service – always willing to help! NLC Payroll +MORE take care of the firms monthly super payments, adhoc queries, monthly and year end compliance reporting.